EGS Solutions · Client Setup Guide

Set up your SiteGround email in Outlook and Gmail

Manual IMAP setup for Microsoft Outlook and Gmail, on computer and phone. Use the four settings below in every app.

Your settings

Username
Your full email address
Password
Your mailbox password
Incoming (IMAP) · SSL/TLS
gvam1063.siteground.biz
Port 993
Outgoing (SMTP) · SSL/TLS
gvam1063.siteground.biz
Port 465 · sign-in required

Username means the whole address, for example name@yourdomain.com, not just name. The password is the mailbox password, not your SiteGround account login.

How the connection works

OutlookdesktopGmail /OutlookmobileYour devicesReceive · IMAP 993 · SSLSend · SMTP 465 · SSLfull email + passwordgvam1063.siteground.bizSiteGround mail server(mail stays on server, synced to all devices)

Step-by-step by app

Classic Outlook (Microsoft 365 / Office 2019–2024)

  1. Open Outlook. Go to File → Add Account.
  2. Enter your full email address. Click Advanced options, tick Let me set up my account manually, then Connect.
  3. Choose IMAP.
  4. Incoming mail: server gvam1063.siteground.biz, port 993, encryption SSL/TLS.
  5. Outgoing mail: server gvam1063.siteground.biz, port 465, encryption SSL/TLS. Leave "Secure Password Authentication (SPA)" unchecked.
  6. Click Next, enter your mailbox password, click Connect, then Done.

New Outlook for Windows

  1. Go to Settings (gear) → Accounts → Email accounts → Add account.
  2. Enter your full email address, then Continue. If offered a provider list, choose IMAP.
  3. Open Show more to reveal the server fields and enter the same incoming and outgoing values above.
  4. Enter the password for both incoming and outgoing, then Continue.

If it doesn't connect

Password rejectedUse the full email as username. Confirm the mailbox password, not the SiteGround login. Reset it in Site Tools → Email → Accounts if needed.
Can receive but not sendOutgoing must be port 465 with SSL/TLS and "requires authentication" on, using the same username and password.
Certificate warningMake sure the server is exactly gvam1063.siteground.biz, not mail.yourdomain.com.
Mail missing on other devicesThe account was added as POP instead of IMAP. Remove it and add it again as IMAP.
Forwarded mail lands in Gmail spamMark it "Not spam" and create a Gmail filter for your domain.

Prepared by EGS Solutions LLC · egsmgt.com · Menu names can vary slightly by app version.